Frequently asked questions

What services does your company offer?

We provide comprehensive engineering and sourcing solutions, including power plant, mining and industrial, facility maintenance services, and equipment and products sourcing.

What industries do you serve?

We cater to a wide range of industries, including hydro power plant, wind power plant, mining, manufacturing, production, utilities and other sectors.

Where are you located?

Our office is located in Vientiane Capital, Laos, with authorized distributors and manufacturing partners around the globe.

Do you offer custom engineering solutions?

Absolutely. We tailor our engineering services to meet the specific needs of each client, providing customized solutions that address unique challenges and goals.

Who can I contact for support during my project?

Each project is assigned a dedicated project manager who will be your primary point of contact.

Do you offer on-site consultations?

Yes, we can arrange on-site consultations to better understand your needs and provide tailored solutions. Please contact us to schedule a visit.

What types of maintenance services do you offer?

We offer a comprehensive range of maintenance services, including preventive maintenance, corrective maintenance, and predictive maintenance for industrial equipment and machinery.

How do you schedule maintenance services?

Maintenance services are scheduled based on the client’s operational requirements and equipment usage patterns. We offer flexible scheduling options to minimize downtime and disruption to your operations.

What is preventive maintenance, and why is it important?

Preventive maintenance involves regular, planned servicing of equipment to prevent unexpected failures and extend the life of machinery. It is crucial for maintaining optimal performance and avoiding costly repairs.

Can you provide emergency repair services?

Yes, we offer emergency repair services to address unexpected equipment breakdowns. Our team is available to respond to urgent maintenance needs.

How do you ensure the quality of your maintenance work?

We adhere to strict quality control standards and use advanced diagnostic tools to ensure all maintenance work is performed to the highest standards. Our technicians are certified and undergo continuous training.

Do you offer maintenance contracts?

Yes, we offer customizable maintenance contracts that include regular inspections, servicing, and repairs to ensure your equipment operates efficiently and reliably.

Can you maintain specialized equipment?

Yes, we have the expertise to maintain a wide range of specialized equipment. Our technicians are trained to handle equipment from various manufacturers and industries.

Do you offer training for in-house maintenance teams?

Yes, we provide training programs for in-house maintenance teams to help them perform basic maintenance tasks and understand best practices for equipment care.

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